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Elements and Performance Criteria

1. Prospect to attract potential vendors and lessors.
   • Identify and plan suitable prospecting methods to attract commercial property sale or lease listings according to agency requirements.
   • Apply prospecting methods to establish relationships with potential vendors and lessors.
   • Explain agency commercial sales and leasing services that meet specific vendor and lessor preferences and requirements.
   • Respond to vendor and lessor questions or concerns and provide suitable information or services.
   • Record communications with potential vendors and lessors according to agency requirements.
2. Confirm client requirements for sale or lease of commercial property.
   • Identify and record client needs and preferences for sale or lease of commercial property.
   • Clarify and record property ownership, use and contractual arrangements that may impact on sale or lease.
   • Clarify tenancy mix required for commercial property.
   • Research, analyse and record commercial property and market information to identify factors impacting sale or lease according to property type and use.
   • Prepare information and advice to support client needs and preferences and clarify their issues and concerns.
3. Complete documentation for listing of commercial property.
   • Explain sale or lease process to client and check understanding of agency and client requirements.
   • Prepare and complete agency documentation for listing according to legislative requirements.
   • Secure and maintain client documentation according to agency requirements.
4. Seek feedback.
   • Plan communication methods and timeframe for feedback on sale or leasing process with client.
   • Apply communication processes with client and record outcomes according to agency requirements.